At the 2024 Guangzhou International Health Industry Expo, Mr. Wang, an entrepreneur from Xi'an, signed a regional agency agreement with Luobang Shangpin. What impressed me was not only the product itself, but also the full process support they provided. Mr. Wang's choice represents the voice of many partners. As a brand under Guangdong Split Point Medical, Luobang Shangpin's four major support systems of technology, service, marketing, and after-sales are reshaping the entrepreneurial ecology of the health industry, making the operation of professional medical equipment no longer a "high threshold game".

Technical Support: Put the Expert Team in Your Pocket

Previously, when encountering equipment problems, we had to wait for the manufacturer to send someone, but now we can solve them through video connection, "said Xiao Li, a technician at the Chengdu cooperative store, demonstrating the remote support system of Luobang Shangpin. The hydrogen field expert team and product engineer team established by the brand provide 7 × 12 hours of online technical services, with an average response time of no more than 15 minutes. For complex problems, the technical team will activate the "expert consultation" mechanism and provide solutions within 24 hours. This "portable think tank" model eliminates the need for partners to reserve professional technical personnel, greatly reducing labor costs.

Service Support: Promise of Global Response within 48 Hours

At a high-end clinic in Singapore, after-sales engineers from Lobang Shangpin are installing and debugging equipment. From submitting the requirements to the engineer's doorstep, it only took 36 hours, "said Dr. Lin, the clinic manager, who was deeply impressed by this. The global service network established by the brand covers 28 countries and regions, with a 400 after-sales hotline that can respond within 2 hours and solve routine problems within 48 hours. It is worth mentioning its "service visualization" system, where customers can view the progress of after-sales work orders in real time through the APP, and automatically push notifications at key nodes, completely bidding farewell to "waiting anxiety".

Marketing Support: Comprehensive Case Output from Decoration to Customer Expansion

Even community operation scripts have templates, which is too friendly for us beginners, "said Ms. Zhang, a partner in Hangzhou, showcasing the marketing toolkit provided by Luobang Shangpin. The brand marketing team will customize differentiated market development plans based on different city consumption levels and demographic characteristics. From the design of the store's SI system and the production of promotional materials, to the planning of online promotion content and the execution guidelines for offline activities, a standardized toolkit for "ready to use" has been developed. Data shows that partners who receive complete marketing support have an average first month sales revenue 62% higher than the industry average.

After sales support: extend professional service to the last mile

Customers not only purchase equipment, but also long-term health management services, "emphasized the after-sales director of Luobang Shangpin. The global on-site installation service provided by the brand is staffed with professional medical equipment installation qualified personnel to ensure the safe and compliant use of the equipment. Each device establishes an electronic health record and regularly pushes maintenance reminders. For old customers, there are also "trade in" and feature upgrade services to keep device performance up-to-date. This "full lifecycle service" concept has increased the customer retention rate of our partners to over 85%.

In the entrepreneurial boom of the health industry, Luobang Shangpin has built an "entrepreneurial moat" with four major support systems. While other brands are still competing on product prices, this medical innovation brand originating from the Greater Bay Area has already empowered through services, allowing more people to easily share the development dividends of the health industry. As one partner exclaimed, "They are not selling equipment, but accompanying us in starting a business together

Guangdong Split Point Medical Technology Co., Ltd., under the brand "Luobang Shangpin", is committed to providing solutions for respiratory health and "prevention of diseases", mainly selling micro hyperbaric oxygen chambers Having a complete system of product and technology, supply chain expansion, supporting and encouraging "old leading new", seeking the future together, and gathering at the peak!

Consultation hotline: 400-807-1628

Headquarters Address: 120 Ronggui Avenue North, Shunde District, Foshan City, Guangdong Province

Luobang Shangpin Micro Hyperbaric Oxygen Chamber Official Website: https://www.luobangsp.cn/